Terms and conditions
Who can drive the car?
- Authorised driver should be 22-69 years old (If driver is 22-24 or 70+, Age driver fee applies)
- Driver’s License: Renter must produce a valid driver’s license for the car rental. issued minimum 2 years before start rental
- The minimum driver age required is 22.
- If the customer is in the age range 22 -24 young driver fee in the amount of 50 Eur per rental will apply. When collecting a vehicle the principal driver & any additional drivers will need to provide driver’s license on their name. International renters must present a valid license from their country of residence. A copy of your license will not be accepted, the original document must be presented at pick-up.
- Authorised driver must be licensed to drive requested type of Vehicle
- One Additional Authorized driver is free of charge
- Third driver will be charged 5 Euro per day
Mandatory documents
- A valid passport or ID card and a valid driver’s license are required at vehicle pick-up.
- Driver’s licenses printed in Arabic, Chinese, or Cyrillic characters must be accompanied by an International Driving Permit (IDP).
- All driver’s licenses written in Latin characters are accepted.
Booking a vehicle
- Online at www.psmne.com
- Via e-mail at [email protected]
- WhatsApp at +38269271687
Fuel policy
- The fuel tank will be full or partially full when you pick up the vehicle.
- The lessee must return the vehicle with the same fuel level as at the time of delivery.
- If the vehicle is returned with less fuel than provided, we will charge the cost of the missing fuel per litre, plus a refueling service fee.
- No refunds will be given for unused fuel.
Payment methods
- Payment is performed upon your arrival at the PS RENT A CAR location at the beginning of the rental period
- We accept Visa, MasterCard, (Credit/Debit Card) or Cash
- For deposit/excess we accept Visa, MasterCard, Debit Card or Cash
- We reserve the right to request a credit card only in certain cases
- The credit card holder must be present when making the payment
One way rentals
- All vehicles are available for one-way rentals
- One-way rental fees depend on the pickup and return locations
- One-way rentals with pickup in Montenegro and return outside Montenegro are available upon request
Pickup and car return
- Vehicle collection and return are possible during working hours
- Collection and return outside working hours may be subject to an additional charge
- The vehicle must be returned during business hours or at the agreed return time
- Any extension of the rental period must be requested personally from PS RENT A CAR at least 24 hours before the rental expires
- The vehicle must be returned in the same condition as received, including keys, documents, equipment and the same fuel level
Border crossing
- Cross-border rentals are allowed only with prior notice and approval
- Travel to Croatia, Bosnia and Herzegovina is free of charge with prior approval
- For Serbia, Albania and Kosovo, an additional fee applies starting from 80 EUR per rental period
- Vehicles may not be taken abroad without written permission from PS RENT A CAR
Your obligation in case of a car accident
- Immediately call the police and wait for their arrival
- Report the incident to a PS RENT A CAR representative by phone or e-mail and follow the provided instructions
- Collect personal information from all parties involved in the accident (name, surname, address, ID/passport number, driver’s licence number, insurance company information, insurance policy number and contact details)
- Submit all police reports and related accident documentation when returning the vehicle
- A breathalyser/alcohol test report is required in case of an accident
Prohibited uses of vehicle
- Renting or lending the vehicle to third parties
- Overloading the vehicle with passengers or goods beyond the permitted limit
- Driving the vehicle outside permitted countries without PS RENT A CAR approval
- Transporting flammable, explosive or corrosive materials inside the vehicle
- Driving the vehicle on unpaved or off-road surfaces
- Using the vehicle for illegal purposes
- Any use of the vehicle that violates the official Terms and Conditions
Possible additional payments at the end of the rental:
- Lost car keys: 150 EUR or more, depending on the vehicle
- Lost vehicle documents: 250 EUR or more, depending on the vehicle
- Administrative costs for traffic fines: full amount of the fine + 50 EUR + VAT
- Administrative costs for vehicle damages: total repair cost + 50 EUR + VAT
- Refueling with the wrong fuel type: 200 EUR or more, depending on the vehicle and location
- Crossing borders without permission: additional penalty fee applies
- Vehicle interior chemical cleaning: 120 EUR + 1 rental day charge
- Smoking inside the vehicle: 120 EUR + 1 rental day charge
- Vehicle cleaning fee: 15 EUR
- Tyre or glass damage repair/replacement costs will be charged separately unless additional protection coverage has been purchased